Shipping

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

 

 

Thank you for loving and care for Do.Sul 

 

Shipping

Do.Sul delivers orders to the following countries:

Portugal and Islands – 1 or 2 units   4.50€  | more units 4.50 € + 3.00 € per unit     

Worldwide : Coming Soon

The delivery of the two firsts items will be charged the deliver price for one, the third item it will be increase extra 3,00 €.

For example for a delivery of 3 items, to Portugal, the total delivery cost will be 7,50 € (4,50+ 3,00 = 7,50 €)

  • All the deliveries can be tracked by the customer,  by using the tracking number sent by email as soon as the order it´s confirmed.
  • The delivery of any parcel needs to be received at the door.
  • We ship all the orders from Lisbon. Orders are shipped within 1-2 business days of purchase, and the packages typically arrive within 4/14 days from the date when the order is confirmed.
  • For special requests, please contact us.

Orders & Returns

Just select the item you want to order on our e-shop, and press the “add to basket” button. You will just need to fill in your personal and shipping information, then proceed to the checkout.

  • You can pay via Paypal or bank transfer. For bank transfers, send us an email so we can provide you our bank account info. After the bank transfer,  please send us a copy of the payment and your order will be confirmed right after .
  • There may be changes in prices on our website without prior notice
  • Our products are not eligible for returns/exchange. Nevertheless, we hope to resolve any and all issues to ensure customer satisfaction.
  • If you are not fully satisfied with your order, please contact us.
  • In case of damage at the reception, please send us an email with the picture of the piece within 2 (two) business days.
  • If you have any questions, please contact customer services via Info@dosulartofliving.com 

We wish you a good visit.